Parkhouse Grange – Care Home Leicester
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds40
- SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Physical disabilities
- Last inspected2021-08-25
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors notice how staff here don't just go through the motions — they're actively chatting, laughing, and spending real time with residents throughout the day. There's a structured programme of activities that keeps people engaged, from regular singing sessions to dancing and games that help maintain cognitive function. The team seems to understand that good care means treating each person as an individual, with patience and respect.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness65
- Activities & engagement60
- Food quality60
- Healthcare65
- Management & leadership70
- Resident happiness65
What inspectors found
Inspected 2021-08-25
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the July 2021 inspection. The home is registered to support people with dementia, mental health conditions, and physical disabilities, which requires specialist knowledge and tailored care planning. The published report does not include any specific detail about dementia training content, care plan quality, GP access arrangements, or how the home manages nutrition and dietary needs. The improvement from Requires Improvement suggests the home addressed earlier gaps, but the published text does not explain what those gaps were.Is this home caring?
The Caring domain was rated Good at the July 2021 inspection. This domain covers staff warmth, dignity, respect, and whether residents are treated as individuals rather than tasks. The published inspection text does not include any specific observations of staff interactions, resident body language, use of preferred names, or examples of compassionate practice. No resident or family testimony is recorded in the published findings.Is the home responsive?
The Responsive domain was rated Good at the July 2021 inspection. This domain covers activities, individual engagement, and how well the home adapts to changing needs. The published report does not describe the activities programme, how activities are tailored to people with dementia, whether one-to-one engagement is available, or how the home handles complaints and end-of-life care planning. No specific examples of responsive practice are recorded in the published text.Is the home well-led?
The Well-led domain was rated Good at the July 2021 inspection. A registered manager and a nominated individual are confirmed in post. The home has improved from a previous Requires Improvement rating, which indicates the leadership team has made demonstrable changes. The published report does not describe management visibility, staff culture, how the home handles complaints, or what governance systems are in place to monitor quality. The specific improvements made since the previous inspection are not detailed in the published text.
Source: CQC inspection report →
What the evidence base says
ParkHouse Grange specialises in dementia care and supporting people with mental health conditions, alongside general care for over-65s and those with physical disabilities. This range of expertise means they're equipped to handle complex or changing needs. The team's dementia training shows in their patient, individualised approach to each resident. Activities are designed to maintain cognitive function while still being enjoyable, and staff understand the importance of routine and familiarity in creating a secure environment. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
ParkHouse Grange has improved from Requires Improvement to Good across all five domains, which is a meaningful step forward. However, the published inspection text provides very limited specific detail, so scores reflect a confirmed positive direction rather than strong observable evidence across individual themes.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Visitors notice how staff here don't just go through the motions — they're actively chatting, laughing, and spending real time with residents throughout the day. There's a structured programme of activities that keeps people engaged, from regular singing sessions to dancing and games that help maintain cognitive function. The team seems to understand that good care means treating each person as an individual, with patience and respect.
What inspectors have recorded
Staff here are consistently described as patient and understanding, bringing both professionalism and humour to their work. The admission process runs smoothly, which really helps during what can be a stressful transition for families. Throughout the home, there's a focus on maintaining dignity in all aspects of care, with staff taking time to communicate properly with each resident.
How it sits against good practice
If you're looking for somewhere in Leicester that combines professional expertise with genuine warmth, it's worth getting in touch to arrange a visit.
Worth a visit
ParkHouse Grange, at 47 Park Road, Leicester, was rated Good across all five inspection domains at its most recent assessment on 14 July 2021. Crucially, this represents an improvement from a previous Requires Improvement rating, which tells you the home has moved in the right direction. A registered manager and nominated individual were confirmed in post at the time of the inspection. The main limitation of this report is that the published inspection text is extremely brief and contains almost no specific observations, resident or family testimony, or detail about day-to-day care. A Good rating is reassuring, but it does not on its own tell you what your mum or dad's life will actually look like here. Before making a decision, visit the home unannounced if possible, ask to see the staffing rota for a typical week including nights, and ask the manager to walk you through what changed after the previous Requires Improvement rating and how those improvements have been sustained.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Parkhouse Grange – Care Home Leicester measures up against the other homes you’re considering. Free account.
In Their Own Words
How Parkhouse Grange – Care Home Leicester describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where professional care meets genuine warmth and laughter
Compassionate Care in Leicester at ParkHouse Grange
Finding the right care home can feel overwhelming, especially when you're looking for somewhere that truly understands complex needs. ParkHouse Grange in Leicester brings together skilled dementia and mental health support with the kind of warmth that helps residents feel genuinely at home. Families visiting here often comment on the relaxed atmosphere and how staff take time to really connect with each person.
Who they care for
ParkHouse Grange specialises in dementia care and supporting people with mental health conditions, alongside general care for over-65s and those with physical disabilities. This range of expertise means they're equipped to handle complex or changing needs.
The team's dementia training shows in their patient, individualised approach to each resident. Activities are designed to maintain cognitive function while still being enjoyable, and staff understand the importance of routine and familiarity in creating a secure environment.
“If you're looking for somewhere in Leicester that combines professional expertise with genuine warmth, it's worth getting in touch to arrange a visit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
ParkHouse Grange has improved from Requires Improvement to Good across all five domains, which is a meaningful step forward. However, the published inspection text provides very limited specific detail, so scores reflect a confirmed positive direction rather than strong observable evidence across individual themes.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Visitors notice how staff here don't just go through the motions — they're actively chatting, laughing, and spending real time with residents throughout the day. There's a structured programme of activities that keeps people engaged, from regular singing sessions to dancing and games that help maintain cognitive function. The team seems to understand that good care means treating each person as an individual, with patience and respect.
What inspectors have recorded
Staff here are consistently described as patient and understanding, bringing both professionalism and humour to their work. The admission process runs smoothly, which really helps during what can be a stressful transition for families. Throughout the home, there's a focus on maintaining dignity in all aspects of care, with staff taking time to communicate properly with each resident.
How it sits against good practice
If you're looking for somewhere in Leicester that combines professional expertise with genuine warmth, it's worth getting in touch to arrange a visit.
Worth a visit
ParkHouse Grange, at 47 Park Road, Leicester, was rated Good across all five inspection domains at its most recent assessment on 14 July 2021. Crucially, this represents an improvement from a previous Requires Improvement rating, which tells you the home has moved in the right direction. A registered manager and nominated individual were confirmed in post at the time of the inspection. The main limitation of this report is that the published inspection text is extremely brief and contains almost no specific observations, resident or family testimony, or detail about day-to-day care. A Good rating is reassuring, but it does not on its own tell you what your mum or dad's life will actually look like here. Before making a decision, visit the home unannounced if possible, ask to see the staffing rota for a typical week including nights, and ask the manager to walk you through what changed after the previous Requires Improvement rating and how those improvements have been sustained.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Parkhouse Grange – Care Home Leicester measures up against the other homes you’re considering. Free account.
In Their Own Words
How Parkhouse Grange – Care Home Leicester describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where professional care meets genuine warmth and laughter
Compassionate Care in Leicester at ParkHouse Grange
Finding the right care home can feel overwhelming, especially when you're looking for somewhere that truly understands complex needs. ParkHouse Grange in Leicester brings together skilled dementia and mental health support with the kind of warmth that helps residents feel genuinely at home. Families visiting here often comment on the relaxed atmosphere and how staff take time to really connect with each person.
Who they care for
ParkHouse Grange specialises in dementia care and supporting people with mental health conditions, alongside general care for over-65s and those with physical disabilities. This range of expertise means they're equipped to handle complex or changing needs.
The team's dementia training shows in their patient, individualised approach to each resident. Activities are designed to maintain cognitive function while still being enjoyable, and staff understand the importance of routine and familiarity in creating a secure environment.
Management & ethos
Staff here are consistently described as patient and understanding, bringing both professionalism and humour to their work. The admission process runs smoothly, which really helps during what can be a stressful transition for families. Throughout the home, there's a focus on maintaining dignity in all aspects of care, with staff taking time to communicate properly with each resident.
The home & environment
The home takes pride in keeping everything spotless, with daily laundry and consistently clean dining areas that families appreciate. Meals are prepared fresh on-site each day, with menus that offer proper variety and quality — several visitors have compared the food standards to what you'd find in a good hotel. The attention to these everyday details helps create a comfortable environment where residents can relax.
“If you're looking for somewhere in Leicester that combines professional expertise with genuine warmth, it's worth getting in touch to arrange a visit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
